Your employees are part of your brand too, a big part! If they meet clients with a shrug and a "Don't mind me," your brand will suffer. Style and polish are vital factors which hold the company's reputation together.
Technology has allowed business to advance in so many different ways, and yet with the hundreds of emails sent every day, calls made and meetings held, there are so many spaces for mistakes, and these mistakes, like under confident or poorly equipped staff, will damage your brand. Our path to success sometimes comes with a price if not used efficiently. Presentation, in all forms, is crucial. By investing in business etiquette, you'll save your business the costs of damage management.
By developing each individual’s personal brand, they will be putting the shine on yours.
“Thank you for the great one day workshop you conducted at our premises. The effort and expertise that you brought to the workshop was of a high standard. All colleagues felt the session was insightful and informative. We have all taken many things (professionally and personally) away from the workshop. We are all charged up about being 'first-class citizens”
Marketing and Communications - Afrilink
"Janine Carley-James has been a dedicated and loyal service provider to Honda South Africa, assisting out company with valuable information regarding style and etiquette; on many occasions tackling very sensitive matters on our behalf. Her service rendered to our company has always been reliable and efficient. She always delivers promptly and os very competent and professional at all times. She comes hightly recommended to any institution(s)."
Honda Southern Africa
"Thank you for a most interesting, amusing and informative presentation. I loved every minute of it, so did the other delegates. You really are a great speaker and your tips and advice were so good and practical"